Wholesale & Reseller Policy

Last updated: July 2026

Thank you for partnering with Meeboo. We're committed to making wholesale simple, transparent, and built for long-term relationships. Please review our policies before placing your first order.

Orders & Minimums

All wholesale orders are subject to minimum order quantities as listed on our Faire storefront or as agreed upon in writing. Orders are processed upon receipt of payment or approved terms.

Since many of our products are made to order, please allow for production time in addition to shipping transit. Estimated lead times are listed per product.

Cancellations

Please contact us to cancel an order as soon as possible at wholesale@meeboo.co. Many of our products enter production immediately upon order placement. Once an item has entered production, it cannot be cancelled, modified, or refunded. We will always do our best to intercept an order before production begins, but we cannot guarantee cancellation.

Returns & Exchanges

All wholesale sales are final. We do not accept remorse returns.

We will gladly replace or issue store credit for items that arrive:

  • Damaged or defective
  • Incorrectly fulfilled (wrong item or size)

Claims must be submitted within 7 days of delivery with photo documentation sent to wholesale@meeboo.co. Approved claims will be fulfilled as a replacement or store credit at our discretion. Cash refunds are not issued on wholesale orders.

Shipping

Orders ship from our US-based fulfillment partners. Shipping rates are calculated at checkout based on order size and destination. We currently ship to the contiguous United States and select international destinations. Contact us for Canadian wholesale shipping options.

Pricing & MSRP

Wholesale pricing is set at 50% of MSRP unless otherwise agreed. Resellers are expected to honor MSRP on all retail channels. Unauthorized discounting may result in account suspension.

Questions?

Reach us at wholesale@meeboo.co — we're happy to help.

General Return Policy

The following applies to all Meeboo orders across retail and wholesale channels where not superseded by the wholesale terms above.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us as soon as possible at wholesale@meeboo.co with your order number and photos of the damage. We will arrange a replacement or store credit promptly.

Wrong Item Received

If you received an incorrect item, contact us within 7 days of delivery. We will ship the correct item at no additional cost.

Made-to-Order & Personalized Items

All made-to-order and personalized products are non-returnable and non-refundable unless they arrive damaged or defective. Please review size, color, and customization details carefully before ordering.

Cancellations

Please request cancellations as soon as possible after placing your order. Many products enter production immediately and cannot be cancelled once production has begun. Contact us at wholesale@meeboo.co and we will do our best to assist.

Non-Returnable Items

  • Made-to-order and personalized products
  • Final sale items
  • Digital downloads

Refunds

Approved refunds are issued as store credit or replacement. Cash refunds are issued only in exceptional circumstances at our discretion and may take 5–10 business days to process.